Keeping in Touch with Parents

Our main way of communicating with parents is via My Child at School.  This is an important portal as it will enable parents/carers to view their child’s attendance, rewards and detentions on a daily basis.  In addition, announcements and messages will be posted and this is where parents will be able to see school reports and book parents evening appointments.  All parents/carers are given a unique log in when they start at the academy.  If you need any support, please contact info@harrisfalconwood.org.uk 

We will also communicate important information via email and SMS to a students primary contact. It is the responsibility of the parent/carer to ensure that the Academy is informed of any changes to contact information.

We also post news on our Twitter Account https://twitter.com/HAFalconwood


Complaints

If you are unhappy or have concerns about the Academy or a person associated with the Academy, then you may wish to make a complaint.  In the first instance, complaints should be addressed to the Head of Academy, Mr Darren Pearce, at the Academy via the Principal's PA.

Mrs Hannah Boyce
E-mail: info@harrisfalconwood.org.uk
Telephone: 020 8304 4916

If your complaint is about the Head of Academy or any member of the Governing Body, then contact the Assistant Director of the Harris Federation George McMillan.

Mr George McMillan
Email: info@harrisfederation.org.uk

The next step is to contact the CEOs office:
Harris Federation Head Office,
4th Floor Norfolk House,
Wellesley Road,
Croydon CRO 1LH
Email: info@harrisfederation.org.uk