Harris Academies
All Academies in our Federation aim to transform the lives of the students they serve by bringing about rapid improvement in examination results, personal development and aspiration.

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Student Welfare

The Academy has a range of policies and procedures in place that ensure the welfare of all of our students.  Several of these policies set out expectations about good behaviour.  This means everyone feels safe and can learn, this includes good learning behaviour around the Academy and in lessons and also rules about how you communicate and behave appropriately towards other students and staff.

Our Pastoral Team provide the central provision for student welfare within the Academy and should be your first contact regarding student welfare issues. We also have a dedicated attendance office and medical hub.  If you have any questions or specific concerns regarding the welfare of your own son/daughter, then please contact the academy at info@harrisfalconwood.org.uk.

In order to serve our students and their families, we think it is important that you can access websites that can support you when you need it. On this page, you will find a variety of links to websites where you will be able to seek support; just click on the logos below.

Student Support Information

Bexley safeguarding partnership logo

Bexley Safeguarding Resources

There are some resources and support for young people on the following topics:

  • Self harm
  • Inappropriate behaviour and peer pressure
  • Sexting and Consent
  • Staying Safe at school
  • Gangs and Knife crime
  • Staying safe online and at school
HeadScape Logo


Headscape has been designed for young people to give them a trusted website to use for information, to check how they feel and even take a quiz to find out if they need help with their emotions.

Childline logo

You can phone 0800 11 11 at anytime, the call is free.

If you sign up for a Childline account on the website, you’ll be able to message a counsellor at any time, you don’t have to use your email address. 1:1 chat with online advisors also available.


Free 24/7 crisis support across the UK.

If you’re experiencing a mental health crisis - just text YM to 85258.  All texts are answered by trained volunteers who are supported by experienced clinical supervisors.  Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Kooth An online mental wellbeing community that's free to join.  

Helpful articles, personal experiences and tips from young people and the Kooth team.  The Kooth community can support you through anything - big or small.

Child Bereavement UK

Accessible high-quality child bereavement support and information if someone close to you has died, or you are worried that people you care about may die. 

Live chat via the website, call 0800 02 888 40 or email support@childbereavementuk.org

Winstons Wish

Support for children and young people after the death of a parent or sibling.

Expert teams providing bereavement support for parents, carers and professionals who are looking for childhood bereavement advice and support.  Free National Helpline 08088 020 021, on online chat.


The national charity dedicated to the prevention of young suicide.

Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through our helpline, HOPELINEUK.  Open 9am–12am (midnight) every day of the year; call 0800 068 4141, text 07860 039967 or email pat@papyrus-uk.org.

The Mix

The Mix is the UK’s leading support service for young people.

Help with any challenge - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk via the online community, on social, through our free confidential helpline 0808 808 4994, by texting THEMIX to 85258 or the online counselling service.

Switchboard Logo

Switchboard is a charity set up to support LGBT+ people.

Switchboard provides a free and confidential one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging. There is also a range of advice and resources available on their website. Open 10am-10pm every day; call 0800 0119 100 or email hello@switchboard.lgbt. Alternatively, visit the website to access the live chat feature.

Parent & Carer Support Information

Worried about a child or young person's behaviour or mental health? You're not alone.

Get support for your child's mental health.  Call the Parent Helpline 0808 802 5544, chat online or email.

Check out their Parents Survival Guide for more tips and advice.


Please also have a look at our resources at our Safeguarding and Student welfare pages.


Students with Medical Needs

We have a dedicated Medical Officer on site everyday to support students with both ongoing medical needs and for students who begin to feel unwell during the school day. Should your son/daughter attend the medical office and we have any concerns, you will be contacted by a member of staff.

Medical Office: 020 8304 4916, option 2
Person Responsible for Medical Needs: Miss Kelly Buckingham
Email: info@harrisfalconwood.org.uk

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